Commitment
Every buyer of a critical system now asks the same question: what happens if this supplier fails, is acquired, raises its price, or falls under a foreign legal order? Most answers are reassuring and unenforceable. Ours is specific, and it goes in the contract.
Why we publish this
Switzerland has just demonstrated what that exposure is worth: a capable platform was rejected because the residual risk of not being able to inspect it, or to run it without its vendor, was judged unacceptable. We think that judgement was correct — and we would rather be measured against it openly than argue about it in a questionnaire cell.
No proprietary storage formats. Data is held in open, documented structures, and the schema is part of your documentation set — not a trade secret.
Every capability the system offers internally is reachable through a documented interface. If we can do it, you or your next supplier can do it too.
Containerised and deployable on your own infrastructure. There is no mechanism by which we can push a change into your environment without your decision.
Source code and build instructions deposited with an independent Swiss escrow agent, released to you on defined trigger events — insolvency, discontinuation, or sustained failure to meet support obligations.
The measure of a good handover is that it is boring. Documentation and training are deliverables, not afterthoughts, and we will train your staff to operate the system.
If you decide to leave, our obligation to help is written into the contract before you ever need it — including help handing over to a competitor.
We are an early-stage firm. We do not yet have a long list of comparable installations, and we will not pretend otherwise in a tender. What we offer instead of a reference list is verifiable structure: a system you can inspect before you commit, a fixed-scope pilot rather than a leap, escrowed source, and the exit terms above agreed in advance rather than discovered later.
If a reference list is the deciding criterion, you should choose an established supplier — and we will say so. If what you actually need is a Swiss partner who cannot lock you in and is small enough to be answerable, that is precisely what we are built to be.
These commitments describe how we contract and how our systems are built. The binding form is the contract itself; this page exists so that the conversation starts from a known position rather than a discovery process. Ask us to put any of it in writing.